Welcome to Shades by Sridurga (https://shadesbysridurga.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using our website, you consent to the practices described in this policy.
Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
We may collect personal details that you voluntarily provide to us, including:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Order details and purchase history
This information is collected when you:
- Create an account
- Place an order
- Subscribe to newsletters
- Contact customer support
Payment Information
All payments on our website are processed securely through trusted third-party payment gateways. We do not store your card details, UPI PIN, or banking credentials on our servers.
Payment processors may collect information such as:
- Card details
- UPI ID
- Net banking details
This information is handled directly by the payment gateway in accordance with their privacy policies.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order confirmations and updates
- Prevent fraudulent transactions
- Comply with legal obligations
We may also send promotional emails or offers. You may unsubscribe at any time.
Sharing of Information
We do not sell or rent your personal information.
However, we may share information with trusted third parties such as:
- Payment Gateway Providers (for payment processing)
- Shipping and Delivery Partners (for order fulfillment)
- Website hosting or technical service providers
These parties only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand user behavior
- Enhance browsing experience
- Store customer preferences
You can choose to disable cookies through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.
We encourage users to read the privacy policies of those websites before providing any personal information.
Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
You can contact us for any such requests